Reginal ThomasRJ · DFW Metro, TX

Cloud Support Engineer Intern | Amazon Web Services

• Worked through AWS and Kubernetes managed services with the support level tools, against the AWS Well-Architected Framework.
• Led intern focus groups bridging insight to management teams.

Software Automation Engineer | HR & Payroll Services

• Automated the manual reporting runs, multi stage processing, artifact generation, and error handling, and built the jobs behind it.
• Handed it over to be improved for a future team.

Independent Practice · Automation, AI Systems, Product | YBI LLC

• Run a service company doing automation and data plumbing for small businesses.
• Building ybi, an iOS health app in Swift and SwiftUI on HealthKit, now in testing with friends.
• Plan to bring student contributors in to grow the work.

Cloud Support Associate Intern | Amazon Web Services

• Gained hands-on exposure to AWS services and infrastructure, strengthening skills in networking, Linux, and designing high availability, secure, and cost-efficient cloud solutions.
• Advanced knowledge in machine learning and artificial intelligence through AWS training and resources. Came out able to build stacks for teams who don't work in the space.
• Applied AWS Leadership Principles in daily work, developing problem-solving, ownership, and communication skills within a high-performing environment.
• Built professional relationships with full-time engineers, gaining insight into career development and cloud industry best practices.

Computer Lab Technician | University of Arkansas

• Provided technical support to students and faculty in the computer labs, keeping hardware and software working.
• Troubleshot and resolved software installation, network connectivity, and hardware issues in a timely manner.
• Set up and maintained lab equipment, keeping every system up to date and secure.

Retail Sales Associate | Best Buy

• Provided tailored recommendations by understanding each client's needs, contributing to a 20% increase in 5-star satisfaction scores.
• Stayed current on technology trends across product tiers, showing adaptability and a commitment to continuous learning.

First Year Engineering Program Mentor | University of Arkansas

• Guided 15 College of Engineering freshmen through their academic, social, and personal adjustment to college with weekly one-on-one and group meetings.
• Mediated between students and faculty so each understood the other's needs.

Technical Troubleshooting Assistant | Tim Bolin Consulting

• Repaired and maintained over 1,000 computers in-house and on site at school districts, banks, and hospitals.
• Installed and configured servers and carried out virus removal to keep systems secure and performing.

ybi | iOS health app

Swift, SwiftUI, HealthKit

• An iPhone app that reads your own record back to you: call your day before you live it, then settle it against the real.
• Works with Apple Health; in testing with friends.

iLift | Fitness app

React Native, Figma, Agile

• Led end-to-end development of a wellness app consolidating fitness tracking, nutrition, and mental health support in one platform.
• Led product design in Figma, built the MVP in React Native and Supabase, and integrated OpenAI and Claude for journaling and habit support.

Secure Front-End Web App | Course capstone

HTML, CSS, JavaScript

• Built a five-page secure front-end application with secure login, navigation, and modular page components.
• Met responsive design and accessibility standards using semantic HTML and CSS Grid.

President | National Pan-Hellenic Council

• Brought four governing councils to the table on a shared campus vision, leading collaboration among NPHC fraternities and sororities, IFC, and Panhellenic.
• That collective was named top Greek Life community and top NPHC council in the country a few times, including "Top National Pan-Hellenic Council" and "Greek Life Community of the Year."
• Secured 10 awards and 22 certificates of excellence for the council.

President | Kappa Alpha Psi Fraternity, Inc.

• Drove 200% growth in membership and a 20% increase in chapter GPA within one year by putting data-driven systems behind recruitment and academics.
• Oversaw the largest chapter membership post-pandemic, leading operations, member development, and growth while keeping the chapter compliant and true to its culture.
• Rebuilt relationships with alumni, campus Greek leadership, and national and provincial representatives, bringing renewed support and long-term stability.
• Introduced academic support, mentorship structures, and professional development resources. Watched members grow as a unit, pushing achievement into the culture of our chapter.

Executive Board | Black Student Association

• Planned signature events including Shades of Ebony and the New Student Expo, connecting freshmen and upperclassmen.
• Solved logistical problems under pressure during event planning.

University of Arkansas, Fayetteville, AR

Bachelor of Arts, Communication

Relevant coursework: Programming Foundations, Front End Development, Professional and Technical Writing, Advanced Public Speaking